Amazon Voice Process Executive – Remote Jobs for Freshers 2025

Amazon

Available Locations: Bengaluru, Karnataka

Job Description

Job Title: Amazon Voice Process Executive – Work from Home (Freshers 2025) Location: Remote (Pan India) Job Type: Full-Time / Part-Time | Entry-Level | Immediate Joining


Job Summary: Amazon is hiring Voice Process Executives for remote roles to support its customer service operations. This is an excellent opportunity for freshers in 2025 to launch their careers with a global brand. Selected candidates will interact with customers via phone to resolve queries and provide support related to orders, payments, returns, and more.




Key Responsibilities:



  • Handle inbound and outbound customer calls

  • Resolve customer issues related to orders, refunds, deliveries, and account details

  • Maintain a polite and professional tone during all interactions

  • Accurately document each call in internal systems

  • Adhere to Amazon’s quality and customer service standards




Eligibility Criteria:



  • Education: Minimum 12th Pass / Graduate (Any stream)

  • Language Proficiency: Fluent in English and Hindi (regional language is a plus)

  • Skills Required:



    • Good verbal communication

    • Active listening and problem-solving skills

    • Basic computer and typing knowledge



  • Equipment: Personal laptop/desktop with internet connection and a noise-free workspace




Experience:



  • No prior experience required – Freshers welcome

  • Experience in BPO or voice support is a bonus




Work Schedule:



  • Rotational shifts (including night and weekend shifts)

  • 5–6 days working per week

  • Flexible work timing options




Salary & Benefits:



  • Monthly Salary: ₹16,000 – ₹28,000 (depending on shift & location)

  • Attractive performance-based incentives

  • Paid training provided

  • Permanent Work-from-Home role

  • Growth opportunities within Amazon




Who Can Apply:



  • Freshers (2024/2025 pass-outs), students, or anyone looking to start a career in customer service

  • Male & Female candidates across India