Amazon Voice Process Executive – Remote Jobs for Freshers 2025
Amazon
Available Locations:
Bengaluru, Karnataka
Job Description
Job Title: Amazon Voice Process Executive – Work from Home (Freshers 2025) Location: Remote (Pan India) Job Type: Full-Time / Part-Time | Entry-Level | Immediate Joining
Job Summary: Amazon is hiring Voice Process Executives for remote roles to support its customer service operations. This is an excellent opportunity for freshers in 2025 to launch their careers with a global brand. Selected candidates will interact with customers via phone to resolve queries and provide support related to orders, payments, returns, and more.
Key Responsibilities:
- Handle inbound and outbound customer calls
- Resolve customer issues related to orders, refunds, deliveries, and account details
- Maintain a polite and professional tone during all interactions
- Accurately document each call in internal systems
- Adhere to Amazon’s quality and customer service standards
Eligibility Criteria:
- Education: Minimum 12th Pass / Graduate (Any stream)
- Language Proficiency: Fluent in English and Hindi (regional language is a plus)
- Skills Required:
- Good verbal communication
- Active listening and problem-solving skills
- Basic computer and typing knowledge
- Equipment: Personal laptop/desktop with internet connection and a noise-free workspace
Experience:
- No prior experience required – Freshers welcome
- Experience in BPO or voice support is a bonus
Work Schedule:
- Rotational shifts (including night and weekend shifts)
- 5–6 days working per week
- Flexible work timing options
Salary & Benefits:
- Monthly Salary: ₹16,000 – ₹28,000 (depending on shift & location)
- Attractive performance-based incentives
- Paid training provided
- Permanent Work-from-Home role
- Growth opportunities within Amazon
Who Can Apply:
- Freshers (2024/2025 pass-outs), students, or anyone looking to start a career in customer service
- Male & Female candidates across India