Amazon Virtual Chat Support Jobs – Freshers,Male,Female – Apply Now

Amazon

Available Locations: Bengaluru, Karnataka

Job Description

Job Title: Amazon Virtual Chat Support – Work from Home Location: Remote / Pan India Job Type: Full-Time & Part-Time | Entry-Level | Immediate Joining


Job Summary: Amazon is hiring Virtual Chat Support Associates to assist customers via live chat in a fast-paced, remote environment. This is an excellent opportunity for freshers, 12th pass, graduates, male and female candidates to start a career with one of the world’s leading e-commerce companies – all from the comfort of home.


Key Responsibilities:



  • Handle customer queries through chat in a clear, courteous, and timely manner

  • Resolve order-related, product, delivery, or return issues without voice interaction

  • Accurately document customer interactions and maintain data confidentiality

  • Follow Amazon’s processes and guidelines to ensure high-quality service

  • Collaborate with internal teams to escalate or resolve complex issues


Eligibility Criteria:



  • Minimum Qualification: 12th Pass / Graduate (any stream)

  • Good communication skills in English (verbal and written)

  • Basic computer literacy and typing speed (25+ WPM)

  • Must have a laptop/desktop, stable internet, and quiet work environment


Experience:



  • Freshers are welcome

  • Prior customer service or BPO experience is a plus but not mandatory


Working Hours:



  • Rotational shifts (including weekends and night shifts)

  • 5–6 days working/week based on process requirements


Salary & Benefits:



  • Salary Range: ₹16,000 – ₹28,000 per month (based on experience & shift)

  • Monthly performance incentives

  • Paid training provided by Amazon

  • Full-time work-from-home setup

  • Growth and internal job transfer opportunities


Who Can Apply:



  • Male and Female candidates across India

  • Freshers, students, homemakers, and individuals seeking WFH jobs